Privacy Policy
PRIVACY POLICY
Last updated: September 7, 2026
This Privacy Policy explains how Bezen Labs LLC, doing business as Nourren (“Nourren,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit www.nourren.com, purchase our products, manage a subscription, contact us, or otherwise use our services (collectively, the “Services”).
Nourren is powered by Shopify, which enables us to provide the Services.
By using the Services, you acknowledge the practices described in this Privacy Policy. If this Privacy Policy conflicts with our Terms of Service regarding personal information, this Privacy Policy controls.
- PERSONAL INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
Contact information
Your name, email address, billing address, shipping address, account information, and any telephone number provided for delivery or customer-support purposes.
Order and commercial information
Products viewed, cart activity, purchases, subscriptions, returns, refunds, discounts, and transaction history.
Payment information
Payment method and transaction details. Full payment-card details are processed by Shopify and our payment providers and are not stored directly by Nourren.
Device and usage information
IP address, browser type, device identifiers, pages viewed, referring pages, site interactions, approximate location derived from your IP address, and information collected through cookies, pixels, and similar technologies.
Communications
Customer-support requests, emails, reviews, survey responses, and other information you choose to provide.
Inferences
Preferences or likely interests derived from shopping and website activity.
Our products may be intended for children, but our website and checkout are intended for adults. We do not ask customers to send us a child’s medical records or sensitive health information. Please do not send sensitive medical information through ordinary email or website forms.
- HOW WE COLLECT INFORMATION
We may collect personal information:
- Directly from you when you place an order, create an account, start a subscription, submit a form, leave a review, or contact us.
- Automatically through cookies, pixels, local storage, and similar technologies.
- From Shopify and other providers that operate our store.
- From payment, fulfillment, shipping, analytics, advertising, fraud-prevention, and customer-support providers.
- From business partners where permitted by law.
- HOW WE USE PERSONAL INFORMATION
We may use personal information to:
- Process payments and fulfill, ship, and track orders.
- Manage customer accounts and subscriptions.
- Process cancellations, returns, replacements, and refunds.
- Provide customer support and respond to requests.
- Send transactional communications regarding orders, deliveries, accounts, and subscriptions.
- Operate, secure, troubleshoot, personalize, and improve the Services.
- Detect fraud, abuse, security incidents, and unlawful activity.
- Measure website and advertising performance.
- Send promotional email where you have consented or where otherwise permitted by law.
- Display or measure advertising based on website activity, subject to your privacy choices.
- Comply with legal requirements, enforce our policies, and protect our rights and the rights of others.
Nourren does not send promotional SMS or text-message marketing. A telephone number supplied with an order may be used for delivery, fraud prevention, account security, or customer-service purposes.
- HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to:
Shopify and payment providers
These providers host our store, operate checkout, process payments, and support customer-account functionality.
Operational providers
This may include companies assisting with fulfillment, shipping, email delivery, customer support, cloud hosting, security, fraud prevention, analytics, and professional services.
Advertising and analytics partners
These partners help us measure website performance and deliver or evaluate advertising, subject to your privacy choices.
Legal authorities and other parties
We may disclose information when reasonably necessary to comply with law, respond to legal process, investigate fraud, protect safety or legal rights, or enforce our agreements.
Business transaction parties
Information may be disclosed in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business.
We may also disclose information at your direction or with your consent.
We do not knowingly sell personal information in exchange for money. Certain disclosures used for cross-context behavioral or targeted advertising may be considered a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws.
- COOKIES AND SIMILAR TECHNOLOGIES
We and our providers use cookies and similar technologies to:
- Operate checkout and customer accounts.
- Maintain website security.
- Remember preferences and cart activity.
- Understand how visitors use the website.
- Measure or personalize advertising.
You may manage cookies through your browser and, where available, the store’s cookie-preference controls. Blocking required cookies may prevent parts of the Services from functioning properly.
- TARGETED-ADVERTISING CHOICES
Residents of applicable U.S. states may opt out of disclosures used for targeted advertising through Nourren’s “Your Privacy Choices” page:
www.nourren.com/pages/data-sharing-opt-out
Where required by law, we process a recognized Global Privacy Control signal as an opt-out request for the browser or device sending the signal.
- EMAIL PREFERENCES
You may unsubscribe from promotional emails using the unsubscribe link in any marketing email.
Even after unsubscribing, we may send non-promotional communications needed to complete transactions, manage subscriptions, provide customer support, or deliver important account or policy notices.
- DATA RETENTION
We retain personal information for as long as reasonably necessary to:
- Provide the Services.
- Fulfill orders and manage subscriptions.
- Maintain business, accounting, and tax records.
- Comply with legal obligations.
- Prevent fraud and protect security.
- Resolve disputes and enforce agreements.
Retention periods vary depending on the type of information and applicable legal requirements.
- DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no transmission or storage system is completely secure. We cannot guarantee absolute security, and customers should avoid sending sensitive or confidential information through unsecured communication methods.
- CHILDREN’S PRIVACY
The Services are directed to adults and are not intended for use by children under 13.
We do not knowingly collect personal information directly from children under 13. If a parent or guardian believes a child submitted personal information to Nourren, the parent or guardian may email support@nourren.com to request deletion.
We do not knowingly sell or share the personal information of consumers under 16 for targeted advertising.
- U.S. STATE PRIVACY RIGHTS
Depending on your state and subject to legal exceptions, you may have the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information.
- Request a portable copy of certain information.
- Learn about the categories of information collected, used, or disclosed.
- Opt out of sale, sharing, targeted advertising, or certain profiling.
- Appeal the denial of a privacy request.
We will not discriminate against you for exercising a privacy right.
To submit a request or appeal, email support@nourren.com with the subject line “Privacy Request.”
We may verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and direct verification with the consumer.
- THIRD-PARTY WEBSITES
The Services may contain links to third-party websites. Those websites are governed by their own privacy policies and terms.
Nourren is not responsible for the privacy, security, content, or practices of third-party websites.
- SHOPIFY
Shopify processes information about your access to and use of our store to provide and improve its services.
You can learn more through Shopify’s Consumer Privacy Policy:
www.shopify.com/legal/privacy/consumers
Privacy requests relating to information controlled by Shopify may be submitted through:
privacy.shopify.com
- INTERNATIONAL PROCESSING
Although Nourren currently sells and ships within the United States, Shopify and other service providers may process information in other jurisdictions.
Where required, legally recognized safeguards are used for international transfers.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or Services.
The revised version will be posted on this page with an updated revision date. Additional notice will be provided where required by law.
- CONTACT US
Bezen Labs LLC
Doing business as Nourren
2232 Dell Range Blvd, Suite 303-1473
Cheyenne, WY 82009
United States
Email: support@nourren.com